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Avaya IP 500 V2 Phone System

Avaya IP Office 500

Simple, Powerful Communications for Small Businesses.

What is IP Office?
IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony
system with the applications and advantages of an IP telephony solution. This converged communications
solution can help businesses reduce costs, increase productivity, and improve customer service.

How can I use it in my business?
Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all
their business communications on the device of their choice: their laptop, mobile phone, office telephone or
home telephone; using wired, wireless or broadband connections.

What are my choices?
Successful companies are always looking for new ways to do more with less – keeping their business flexible,
innovative and competitive without driving up operating costs and capital expenses. Avaya IP Office is the right
choice for any small business today – whether you have 5, 25, 250 or 1000 employees… just getting started or
already established have a single location or multiple locations across the globe...
With IP Office you can tailor the solution to your user needs (e.g. Teleworker, Mobile Worker, Customer Service
Agent, etc.). Whether you have 5 employees, 25, 250 or more, IP Office is the right choice.

Serving Customers Effectively with Unified Communications
Your office telephone, cell phone, e-mail, texting, instant messaging and even your home telephone are all
essential to the way you work today. Unlike other solutions, Avaya IP Office uses built-in intelligence to simplify
your use of wired, wireless and Internet communications. Instead of keeping your communications separate,
Avaya IP Office brings them together so you can easily turn a home or mobile phone into an office extension,
collaborate with dozens of customers or staff members on a conference call and get detailed reports that show
how well your company is responding to customers. With rich functionality, IP Office naturally creates new ways
of thinking about the role communications can play in your business.

See what Avaya can do for you
You need a communications system – every business does. To find one that’s right for your business, start with
Avaya. With solutions like IP Office, we’re revolutionizing how small and medium size businesses communicate.
Now is the time to see what an Avaya solution can do for your business.

Reduce monthly costs. Now.
IP Office will help you lower the cost of communications, with capabilities like conferencing, making calls over a
managed Internet service (Voice over IP) and the "all-in-one" benefits of a converged communications system.

Leave the office. Be accessible.
With easy, flexible options for call/message forwarding and one-number reachability, IP Office keeps everyone
in touch. Get the freedom to go where you want and never miss important business calls.

Keeping ongoing management simple
Concerned about needing extra resources to administer a system as powerful as IP Office? There’s no need for
worry. IP Office comes with a whole set of graphical tools to keep ongoing management simple.

Does my current phone system give my business what it needs?
If it is based on old technology, probably not. Your competitors will react faster and appear more professional
with the latest in communications software. IP Office delivers the capabilities that allow you to keep up with or
overtake the competition.

Is IP technology established and reliable?
Yes. With over 170,000 systems and 6 Million users worldwide Avaya IP Office has the track record businesses
like yours can rely on. Customers like you are saving money and boosting productivity and many are managing
IP Office themselves.

Lowering long distance costs
Routing telephone calls over the Internet (Voice over IP or VoIP for short) – is growing in popularity.
Particularly in the case of international calls, VoIP generates significant savings. If your company is already
linking multiple offices using high-speed data circuits, the VoIP capabilities in IP Office make it possible to route
voice calls over the existing infrastructure, providing another way to lower costs and leverage your investment.
However you do it, the VoIP capabilities of IP Office are a way to put money back in your pocket.

And keep in mind…
IP Office delivers a whole range of capabilities. Only you can put a number on the value that many of these
capabilities will have for your business.

  • Having calls automatically routed to a cell telephone or other location, so important customers can get through to the right person in real-time
  • Being able to operate as a 24/7 business, without a 24/7 staff
  • Using your communications to quickly identify when your top customers call

How IP Office is benefiting businesses today

  • More room for sales
    With IP Office, a leading provider of commercial food service equipment now handles 50% more calls per day, without extra staff and without sacrificing the personal service it knows is the key to sales
  • At the head of the class 
    By relying on IP Office to connect nearly 50 buildings, a public school system saved thousands of dollars on inter-office calls and simplified communications
  • Lowering global costs
    By using IP Office to hold teleconferences and make phone calls across the IP network, a strategic consulting firm is saving up to $30,000 per year

IP Office can grow as your business grows to meet your needs
Capacities: 2-384 extensions on a single location; up to 192 analog lines; 192/240 T1/E1 lines; 128 VoIP trunk
lines; up to 1000 users across 32 locations.

Work anywhere
Give your employees all the communications capabilities they have at the office whether they are working from
home, a hotel or a remote office.

Secure converged communications
Use IP Office as a secure router with a built-in firewall/VPN. Route voice calls over a managed Internet service
(VoIP) and pocket the savings. Simple administration Windows-based, graphical tools cut the time and expense
of administration.